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The Aperture Support Site is an online resource for existing Aperture customers for answers to product-related issues and access to software updates.

Aperture provides the highest levels of customer support through:

  • Specialized support methodology
  • Global standards and best practices to ensure consistent, accurate support
  • Skilled problem analysis/resolution
  • Focused, structured approach to solving critical, time-sensitive issues

Rigorous technical and customer training combined with practical hands-on experience with Aperture solutions ensure consistent, reliable and knowledgeable responses.

Access to this site is available to all customers on paid maintenance.
To request a login, click here.

Login requests: Monday - Friday, 8 AM EST - 6 PM EST
All login requests submitted after 6 PM EST will be processed on the following business day.

Customer Support Contacts

The following numbers are available for Aperture software in maintenance. For GOLD level software warranty and maintenance plan, 24/7 English-only support can be obtained by calling the following support number:
+ 1 256-217-1175.

Email: support.avocent@emerson.com
Fax: 954-377-7196
USA - English - Mon-Fri 9:00 a.m to 6:00 pm EST Phone: 1-888-793-8763
Canada - English - Mon-Fri 9:00 a.m to 6:00 pm EST Phone: 1-855-298-7409
Brazil - Portugese - Mon-Fri 9:00 a.m to 6:00 pm EST Email

Complete Support Contact Phone List Click here..

 
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